Someone recently asked me “How do I make my site sticky?” I have not heard the word sticky used in reference to a Web site for a long time.

How do you get started with a Web development project? You need to sit down and start by looking within.

How do you get started with the development process? Well, the idea is to sit down and start by looking in. Have a handful of internal conversations where you discuss what you really need.

Wire frames are one of the most recognizable deliverables in any Web development project. They’re visual, substantive, and often serve as a blueprint for the actual site.

Yesterday I received an email from a gentleman I met through a Boston University alumni event. I was class of 1991; he was  class of 2007.

I consider myself a fairly conservative Information Architect. I tend to err on the side of caution, forgoing radical, but potentially innovative ideas in favor of more tried-and-true approaches.

User names and passwords are an annoying but necessary evil. In the old days, the only password we needed was an ATM PIN.

I have a friend who runs a software company that caters to collectors. It's a great little outfit and they have a decent product.

I was watching the finale of “The Walking Dead.”

I know that with a title like "Sometimes We Forget" you may be expecting a deep, meaningful philosophical blog entry about life, love and the pursuit of happiness.